Hotel Safety Protocols

To address safe group travel practices and evolve today’s event experience, Hilton EventReady with CleanStay is the next phase of Hilton CleanStay. The program expands on the elevated sanitation standards of the Hilton CleanStay program, addressing every touchpoint of the meeting experience.

HOW WE KEEP OUR PUBLIC AREAS CLEAN
Guests will find disinfecting stations with wipes and hand sanitizer available throughout our properties. Additionally, both public and Team Member areas are cleaned at scheduled intervals, including hourly maintenance of high-touch areas like elevators and bathrooms.

Each area is cleaned using approved commercial-grade products followed by additional disinfection using the approved Lysol*, Dettol*, Sagrotan*, or Napisan* products.

FACE COVERINGS
We ask that you follow all local guidelines and laws with respect to practicing social distancing and wearing a mask in public areas. Please check with regional health and government authorities about specific policies that may be in place at the location of your stay.

CHANGES TO OUR FOOD AND BEVERAGE
Relaxing over a meal or drink is an important part of your stay with us and ensuring that you can do so safely is our priority. You will notice some changes to our services, but we’re committed to offering the same great menus and social atmosphere you have come to expect from Hilton.

Changes to our hotel restaurant service include the spacing of tables and chairs to promote proper physical distancing between guests while maintaining our increased hygiene standards. Also, we’ll offer biodegradable, disposable dishware and flatware upon request. Grab & Go, pre-plated and individually portioned options may be offered as alternatives to open breakfast and buffet service. Where in-room dining is provided, contactless deliveries may replace rolling cart deliveries.