Practice Management Speakers

Jessica Molina is a Senior Risk Consultant within the HUB Risk Services Division specializing in veterinary risk management.  (HUB International is the partner broker for the AVMA Trust and Jessica is the Risk Services Consultant for the AVMA PLIT program and its members).  In her role, she collaborates with internal and external clients to reduce risk and improve operations for a national veterinary medical association and its membership.

Jessica has over 20 years of vet med experience, having served as a hospital administrator, management services & consultant, director of operations, and a corporate regional operations advisor. These experiences included safety oversight responsibility, including risk assessments, program development, and training. She is also an experienced Human Resources professional with extensive experience driving company programs which largely included safety and regulatory compliance, risk management, and safety education.

Jessica holds a Bachelor of Science degree focused in Business, Education, and Human Development from the University of Missouri.  She is a Professional of Human Resources and a Certified Veterinary Practice Manager.  Jessica is a member of the Veterinary Hospital Managers Association, Florida Veterinary Medical Association, and the American Society of Safety Professionals North Florida Chapter.

Dr. Susan Elrod received her PharmD in 2008, and her PhD in Pharmaceutical and Biomedical Sciences in 2014, both from the University of Georgia, where much of her research was conducted at the College of Veterinary Medicine. She has been a fellow member of the Society of Veterinary Hospital Pharmacists since 2019, and in 2023 she became a Diplomate of the International College of Veterinary Pharmacy. She has taught pharmacy-related topics at various universities to undergraduate, graduate, veterinary, and pharmacy students. She is currently a clinical lecturer and pharmacist at the Auburn University College of Veterinary Medicine, where she provided didactic and clinical education to veterinary and pharmacy students.

Dr. Bonnie Bragdon is a leader in the veterinary medical field, with more than 20 years of experience gained from professional roles supporting diverse commercial and clinical activities. Tapping skills, she developed during master’s level training in veterinary clinical science and business administration, Dr. Bragdon’s passion is helping veterinary professionals translate their medical values and professional goals into financial projections to identify good sound ownership opportunities.  She understands the joy and demands of veterinary practice and hospital ownership.

Dr. Bragdon is enthusiastic about contributing to the veterinary profession and has served in volunteer roles for the American Veterinary Medical Association, the American Association of Industry Veterinarians, and the Society for Veterinary Medical Ethics. She is cofounder and past president of the Independent Veterinary Practitioners Association (IVPA).

Outside of volunteering and helping veterinary professionals, she enjoys playing video games with her grandson, cuddling with her cats, walking her dogs and spending time with her horses.

Dr. Andy Roark is a practicing veterinarian, international speaker, author, and media personality. He is the founder of the Uncharted Veterinary Conference and DrAndyRoark.com. He has been an award-winning columnist for DVM360 and the magazine Today’s Veterinary Business. His social media, website, podcast and YouTube show reach millions of people every month.

Dr. Roark has received the NAVC Practice Management Speaker of the Year Award three times, the WVC Practice Management Educator of the Year Award, the Outstanding Young Alumni Award from the University of Florida’s College of Veterinary Medicine, and the Veterinarian of the Year Award from the South Carolina Association of Veterinarians. His greatest achievement however involves marrying a bad-ass scientist and raising 2 kind and wonderful daughters.

Ron is a Certified Veterinary Practice Manager and a former practice owner and business director for multisite animal hospitals. He also holds certificates in fear-free, compassion fatigue, veterinary business leadership, and the human-animal bond. He currently serves as the Executive Director for the Uncharted Veterinary Conference. Ron is also an author and a nationally recognized speaker on Neuroinclusive leadership.